Delivery and Return Policy

Order Processing last order timing:

Food Service: 5:30 PM

Retail: 3.00 PM for Next day delivery (except Fridays)

Ordering Hotline: customerservice@greenhouseuae.com

Office Operating Hours: Saturday to Thursday: 8:30 AM to 6.00 PM

Cut of timings for all above 5.30 PM one day before delivery day

 

Remote Locations Order Cut-Off

Timings / Delivery

Ras Al Khaima - Sunday, Tuesday & Thursday

Fujairah - Tuesday & Saturday

Al Ain - Monday & Thursday

AbuDhabi, Dubai & Sharjah - Saturday to Thursday

Goods Return

It is the customer’s responsibility to check orders upon delivery. Any product defect requesting a goods return or credit note should be highlighted upon receiving or within 24hrs. Products sold are deemed nonreturnable unless agreed by Greenhouse Foodstuff Trading LLC Management.